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Icons & Definitions

 

Note: Please see the “Quick Tip: Icons and Definitions: documentation for images of the icons described below.

EmpowOR Icons & Functions

  • Add New – Create a new record (e.g., enrollment, service record, income source, case note).
  • Edit – Modify an existing record (e.g., address, participant info, service).
  • Case Notes – Search, view, and report case notes.
  • History – View historical records (e.g., address, household composition).
  • Child – Identifies participants as children based on DOB.
  • Delete – Permanently remove an item.
  • Copy – Duplicate an existing record (must update date/assessment name).
  • Primary – Marks the head of household as the primary participant.
  • Primary/Non-Primary Record – Designates records as primary (green tag) or non-primary (gray tag).
  • Enrollment Linked Info – Link/view linked info within an enrollment.
  • Enrollment Assignments – Manage staff assigned to an enrollment.
  • Enrollment Outcomes – Add/edit outcomes related to an enrollment.
  • Archive – Archives a record (similar to deletion).

Key Concepts in EmpowOR

Records & Data Collection

  • Assessment – A set of questions to track participant conditions over time.
  • Custom Forms – Track additional participant, enrollment, or program-related data.
  • Enrollment Form Types – Options for enrolling participants:
    • General – Standard enrollment.
    • Scheduled – Includes a custom schedule.
    • Project – Designed for community/business participants.
    • Custom – Requires a predefined custom enrollment form.
  • Funding Source – The specific source of funding (e.g., HUD, United Way).
  • Funding Allotment – A specific grant assigned to programs over a time period.

Managing Participants & Services

  • Group Functions – Apply actions (e.g., enrollments, services, outcomes) to multiple participants at once.
  • History – View historical participant/household data.
  • Household (HH) – A core record linking participants under the same household.
  • Non-Program Service – A service provided without requiring an enrollment (e.g., outreach).
  • Other Organizations – Records details about external organizations that the agency interacts with.

Tracking Outcomes & Plans

  • Outcome – The result of an enrollment or service (e.g., improved skills after a workshop).
  • Plans Form – Used to set participant goals and action items, linked to assessments/outcomes.
  • Service Group – A collection of related services (e.g., HUD Housing Counseling).
  • Service Item – A specific service provided (e.g., financial counseling).
  • Service Template – Forms used to record different service types (e.g., financial transactions, counseling).

System Configuration & Permissions

  • Plugin – Ensures required data is captured for specific programs (e.g., HUD Housing Counseling).
  • Program & Program Instances – Defines service interventions and their timeframes.
  • Program Type – A category of programs sharing similar service/outcome structures.
  • Supplemental Forms – Collects additional participant/household info (e.g., income, utilities).
  • Work Template – Controls staff access to forms and programs in the participant system.