Skip to content
English - United States
  • There are no suggestions because the search field is empty.

Uploading and Downloading from SFTP

SUMMARY:

To transfer files quickly, use an SFTP client such as FileZilla or WinSCP.

Step 1: Download and Install an SFTP Client

  • FileZilla (Windows & Mac):Download Here
  • WinSCP (Windows only):Download Here
  • Ensure your computer allows downloads and that no firewalls or restrictions prevent installation.

Step 2: Set Up the SFTP Client

  • FileZilla: Go to File > Site Manager
  • WinSCP: A login box appears when opened
  • Select New Site and configure it with the provided Protocol and Host settings.

Step 3: Login Credentials

  • You will receive a secure email link with your username and password from empowOR staff.
  • Save these credentials securely, as the email deletes after being read.

Step 4: Connecting to the SFTP Server

  • FileZilla: Click Connect, then select Always trust and continue.
  • WinSCP: Click Login and select Continue when an authentication banner appears.

Step 5: Navigating the Interface

  • The left panel shows your local computer files.
  • The right panel displays SFTP folder files for uploads/downloads.

Step 6: Uploading Files

  1. Locate your file on the left panel.
  2. Drag and drop it to the appropriate folder on the right panel:
    • Standard ChildPlus: Agency Folder > empowOR > ChildPlusXML_year
    • CADS Agencies: Agency Folder > CADS > [Data Source]
  3. FileZilla: A status bar confirms the transfer.
  4. WinSCP: Click OK in the pop-up (can be disabled for future transfers).

Step 7: Automatic Import

  • Files auto-import overnight. No need to manually download.
  • If issues arise, check the import troubleshooting document