SUMMARY:
empowOR prioritizes security by enforcing strong, non-reusable passwords and offering Single Sign-on (SSO) authentication.
First-Time Login
- An empowOR Administrator creates a staff record and grants system access.
- Visit empowOR login portal.
- Click Forgot Password, enter your email, and submit.
- Check your email for a reset link from noreply@empoworbycsst.com (check spam/junk folders if necessary).
- Follow the instructions to set your password and log in.
Single Sign-on (SSO)
- Administrators may require login via Google or Microsoft authentication.
- If enabled, direct empowOR login is disabled.
- Users can opt for SSO individually if not enforced by their agency.
Password Rules (Effective March 9, 2023)
- No reuse of passwords.
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Easily guessable passwords are prohibited, including:
- Variations of empowOR/CSSTSoftware (e.g., emp0w0r, c5sTS0ftwar3)
- The word "password" in any form (e.g., Pa5sw0rd)
- Month/season names (e.g., F3bruary, W1nt3r)
- Years (1900–current year)
- Tenant/agency names (e.g., T3st, AAAtra1n1ng)
- User’s own name (e.g., L1l, Mar13lle)